120 million customer calls a year — and your lines are still jammed.
German energy providers handle 120M+ customer contacts per year — yet 41% of customers are dissatisfied with service accessibility. AI handles the volume your team can't.
customer contacts per year across German energy providers
of energy customers are dissatisfied with their provider's service accessibility
of meter readings still require manual collection or customer self-reporting
Sources: BDEW Kundenfokus 2024, Bundesnetzagentur Monitoringbericht 2025
What Voicebot handles for your utility.
Collect meter readings — by phone, anytime.
Customers call to report their gas, electricity, or water meter readings — the AI captures, validates, and confirms each reading.
- Capture meter readings with digit-by-digit validation
- Cross-check readings against historical consumption
- Confirm readings and provide next reading date
Answer tariff questions — clearly and instantly.
Customers call with questions about tariffs, switching options, or contract details — the AI explains and guides them through options.
- Explain current tariff and contract terms
- Compare available tariffs and recommend options
- Initiate tariff switches with verbal confirmation
Handle outage calls — even thousands at once.
During outages, the AI handles the call surge — reporting new outages, providing status updates, and sharing estimated restoration times.
- Accept and log outage reports with location details
- Provide real-time outage status and restoration estimates
- Escalate safety-critical situations to emergency dispatch
Reduce payment defaults — with proactive reminders.
The AI calls customers before payment deadlines, offers installment plans, and collects updated bank details or addresses.
- Send friendly payment reminders before due dates
- Offer installment plans and payment arrangements
- Collect updated contact and banking details
Assistants built for your utility.
Other industries.
Medical Practices
Never miss a patient call again
Trades & Crafts
On the job site and still reachable
Property Management
Tenant calls handled around the clock
Hotels & Hospitality
Guest calls answered around the clock
Insurance
No more endless hold music
Tax & Legal
Tax season without phone chaos
Retail
Customers calling? Always answered
Car Dealerships
Every service call answered instantly
Power up your customer service — call now.
Hear how our AI handles energy customer calls. No contract, no setup fee.