200 million policies, endless hold music — there's a better way.
With ~200 million insurance contracts in Germany and rising claim volumes, hold times are the #1 customer complaint. AI handles the surge so your agents can focus on complex cases.
active insurance contracts in Germany across all lines of business
average hold time for claims calls at peak periods
of policyholders are dissatisfied with their insurer's claims handling speed
Sources: GDV Statistisches Taschenbuch 2025, Bain & Company Insurance Report 2024
What Voicebot handles for your insurance company.
Take claims calls — without the hold music.
Policyholders call to report an accident, theft, or damage — the AI guides them through the claims process and opens a case.
- Capture claim details with structured intake forms
- Guide through documentation requirements step by step
- Open case and provide claim reference number
Answer policy questions — clearly and instantly.
Customers call about coverage details, deductibles, or policy changes — the AI answers clearly and updates records.
- Explain policy coverage and exclusions
- Process address and contact updates
- Guide through renewal and upgrade options
Collect missing documents — without chasing paperwork.
The AI calls policyholders to collect missing documents, photos, or signed forms needed to process their claim.
- Call with personalized document checklists
- Explain what's needed and how to submit it
- Track submission status and send follow-ups
Prevent policy lapses — with proactive outreach.
The AI sends payment reminders before due dates and calls about upcoming renewals to prevent policy lapses.
- Send friendly payment reminders before due dates
- Call before renewal dates with personalized offers
- Flag at-risk policies for agent follow-up
Assistants built for your insurance company.
Other industries.
Medical Practices
Never miss a patient call again
Trades & Crafts
On the job site and still reachable
Property Management
Tenant calls handled around the clock
Hotels & Hospitality
Guest calls answered around the clock
Tax & Legal
Tax season without phone chaos
Retail
Customers calling? Always answered
Car Dealerships
Every service call answered instantly
Energy Providers
Handle millions of calls at scale
Modernize your claims process — call now.
Hear how our AI handles insurance calls. No contract, no setup fee.